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As a healthcare professional, you're likely no stranger to using technology to streamline your practice and improve patient care. One tool that can help you do just that is SimplePractice's Telehealth feature. With this innovative solution, you can offer remote appointments to clients, making it easier for them to receive the care they need from anywhere.

Before we dive into the world of Telehealth, let's address some frequently asked questions (FAQs) about this exciting feature. From enabling waiting rooms to recording sessions, we've got you covered with answers to your most pressing concerns.

Can I enable a waiting room for Telehealth appointments?

Yes, you can enable a waiting room for your Telehealth appointments, allowing clients to wait in a virtual lobby before their scheduled session begins.

Can I turn off the sound notification when an attendee joins or leaves the Telehealth appointment?

Of course! You have complete control over the notifications that appear during a Telehealth session. Simply toggle off the sound notification setting if you prefer a quiet experience.

Does the screen sharing feature include mouse control?

Yes, with SimplePractice's Telehealth feature, you can share your screen and even control it using your mouse or touchpad. This allows for seamless collaboration and demonstration of complex information.

What if I need to offer a session to a client sooner than a reminder email/text can go out to them?

No problem! With SimplePractice, you can initiate a Telehealth appointment at any time, giving you the flexibility to accommodate last-minute requests or unexpected changes in your schedule.

If my client prefers to use a mobile device, is there an app they can get?

Yes, clients can download the SimplePractice app on their mobile devices and join Telehealth sessions with ease. This offers greater convenience and accessibility for your patients.

Will my clients have to install or download anything in order to join the session?

Not necessarily! Clients can simply click a link to join a Telehealth session without needing to install any additional software or apps. However, if they prefer to use an app, the SimplePractice mobile app is available for download.

Do you have some examples of informed consent documents?

Yes, SimplePractice provides sample informed consent documents that you can customize to meet your specific needs and requirements.

How does informed consent work for Telehealth?

Informed consent is an essential aspect of Telehealth. By providing clear explanations of the treatment plan, potential risks, and benefits, you ensure that clients understand what they're getting into and are willing participants in their care.

Are video sessions recorded and/or stored?

SimplePractice allows you to record and store Telehealth sessions for future reference or as a means of documenting patient progress.

Do I need a BAA with SimplePractice to begin using Telehealth?

A Business Associate Agreement (BAA) is necessary for all healthcare providers who use Telehealth. This ensures compliance with HIPAA regulations and protects sensitive client information.

Is there a limit on using this feature?

Not at all! With SimplePractice, you can use the Telehealth feature as many times as needed, without worrying about limitations or restrictions.

What are the benefits of using Telehealth by SimplePractice instead of another video call platform?

By choosing SimplePractice for your Telehealth needs, you'll enjoy a seamless, integrated experience that's specifically designed with healthcare professionals like yourself in mind. Our platform offers easy scheduling, secure communication, and robust reporting features – making it an ideal solution for remote consultations.

In conclusion, SimplePractice's Telehealth feature is an innovative tool that can revolutionize the way you practice medicine. By addressing common FAQs and providing a comprehensive overview of this exciting technology, we hope to have empowered you with the knowledge you need to take your practice to the next level.

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